Wellbeing Checks at Home in Worthing
A familiar face.
A reassuring visit.
Practical support at home.
Our Care Givers provide planned wellbeing visits at home, offering friendly company, simple practical support and a clear response when something does not seem right.
What a wellbeing visit can include
A friendly check-in with a clear purpose
Wellbeing checks are planned visits from a Care Giver at an agreed time. Each visit has a clear purpose, agreed practical support and a response plan if something causes concern.
They are not an emergency-response or continuous-monitoring service.
Friendly company
Time to talk, have a cup of tea and see how the person’s day is going.
Drinks, snacks and simple tasks
Preparing a drink, leaving an agreed snack accessible or helping with a small practical task.
Reminders and organisation
Agreed prompts for appointments, routines or tasks the person wants help remembering.
Recording and sharing updates
Relevant observations are recorded and passed on through the route agreed in the care plan.
Visits shaped around the person
A check-in should feel supportive, not intrusive
We begin with what the person wants from the visit, how they prefer support to be offered and what they will continue to manage themselves.
Friendly and unhurried, while still supported by a professional local care team and a clear care plan.
- 01 Preferred visit times
- 02 What the person wants help with
- 03 How Care Givers should enter the home
- 04 Communication preferences
- 05 Who may receive agreed updates
- 06 Important routines and reminders
- 07 Emergency and family contacts
- 08 What should happen if nobody answers
- 09 What the person wishes to manage themselves
What Care Givers may notice
Small changes can be noticed and shared
A scheduled visit can help visible changes or practical concerns be noticed earlier. Care Givers record what they observe and follow the reporting process agreed in the care plan.
Changes in the person
They seem less well than usual, more confused or distressed, or their expected routine has changed.
Food, drinks and warmth
Food or drinks appear untouched, the home is unusually cold or everyday supplies are running low.
Post and everyday organisation
Post is building up, an appointment may have been missed or something agreed needs attention.
Obvious practical concerns
A spill, open door or object blocking a usual walkway is noticed during the visit and handled through the agreed process.
If something does not seem right
The response is agreed before visits begin
What should happen if nobody answers, who should be contacted and how concerns should be escalated are agreed during care planning.
Aurora’s visits do not replace an emergency-response service. If the situation appears urgent, emergency help is requested.
Talk to our local teamWho wellbeing checks may help
Light-touch support, with room to change
A planned visit can provide light-touch support on its own or alongside a wider package of care.
If someone begins to need more practical, personal or clinical support, we review the plan and discuss the most appropriate next steps.
- Someone living alone
- A person recently home from hospital
- Someone whose family lives further away
- A person beginning to need light support
- Someone who benefits from a drink or snack being prepared
- A person who sometimes forgets appointments
- Someone rebuilding confidence after illness or a fall
- A family wanting planned updates where the person agrees
Wellbeing checks alongside other care
One visit can support the wider routine
The visit can stay light and simple or include another agreed home-care service when the person needs more support.
Companionship
Longer visits for conversation, shared interests, outings and meaningful time together.
Learn moreMeal preparation
A wellbeing visit can include preparing a drink, snack, breakfast or simple meal where agreed.
Learn moreMedication support
Agreed medication prompting or administration can be included when assessed and recorded in the care plan.
Learn morePersonal care
If someone needs more hands-on help, a visit can include washing, dressing or another agreed personal-care task.
Learn moreLocal wellbeing checks
Across Worthing and nearby West Sussex communities
Our local team provides planned wellbeing visits and wider home care across the Sussex coast. If your area is not shown, please call, as we may still be able to help.
Getting started
A reassuring visit starts with a clear plan
-
1
Tell us what would help
Share the current routine, practical support wanted and any concerns.
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2
Agree the visit and response
We discuss access, contacts, updates and what should happen if nobody answers.
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3
Meet familiar Care Givers
We introduce a small team and review the plan if the person’s wishes or support needs change.
Frequently asked questions
Wellbeing checks, explained clearly
Every visit is planned around the person. Our local team will talk through the practical details without pressure.
Ask us a questionWhat happens during a wellbeing check?
A Care Giver visits at the agreed time, talks with the person and provides the practical support recorded in the care plan. This may include a drink or snack, reminders, help with post or a small task, and recording relevant observations.
How long is a wellbeing visit?
The visit length depends on its purpose and the support required. We agree enough time for the planned tasks and an unhurried check-in during the free consultation.
How often can visits take place?
Visits may be arranged daily, several times a week or alongside another regular care visit. The timing and frequency are agreed around the person’s routine, needs and the purpose of the visit.
What happens if the person does not answer the door?
The Care Giver follows the procedure agreed in advance. This may include trying the person again, contacting the Aurora office and notifying an agreed relative or another contact.
What happens if a Care Giver is concerned?
The Care Giver records what they observe and follows the agreed reporting and escalation process. Depending on the concern, this may involve Aurora, an agreed contact or an appropriate healthcare professional.
Are wellbeing checks an emergency-response service?
No. Aurora provides planned home-care visits rather than emergency welfare checks, remote monitoring or round-the-clock supervision. If immediate help is required, the appropriate emergency service should be contacted.
Can relatives receive updates after wellbeing visits?
Relevant updates can be shared in the way agreed during care planning, while respecting the person’s consent, privacy and any lawful decision-making arrangements.
Can a visit include a drink, snack or light meal?
Yes. A Care Giver can prepare a drink, leave an agreed snack within reach or make a simple meal where this is included in the care plan and visit time.
Can wellbeing checks include medication support?
Yes, where the medication support has been assessed, agreed and recorded in the care plan. It is provided by a Care Giver trained and assessed as competent for the support required.
Can you help with post, shopping or appointments?
Where agreed, a Care Giver can bring in post, support the person to check agreed messages, give appointment reminders or help with essential shopping. Purchase and money-handling arrangements are agreed in advance.
Can wellbeing visits increase if care needs change?
Yes. The care plan can be reviewed and visits may increase or include additional support. If a wellbeing check is no longer enough, we will discuss a more suitable level of home care.
Where are wellbeing checks available?
Our local team supports people across Worthing, Goring-by-Sea, Shoreham-by-Sea, Lancing, Steyning, Littlehampton, Rustington and nearby West Sussex communities.
A familiar visit can start here
Let’s talk about the check-in and what would help.
Arrange a free, no-obligation consultation about regular wellbeing visits.