Medication Support at Home in Worthing
The right support.
At the right time.
With clear records and reassurance.
From gentle reminders to agreed medication administration, our trained Care Givers provide careful, person-centred support that helps people follow their medication routine at home.
What medication support can include
Careful help, matched to the person
Medication support means different things to different people. We agree exactly what is needed, what the person will continue to manage and who is responsible for each part of the routine.
Medication prompting
Gentle reminders at the agreed time, while the person remains responsible for taking their own medication.
Medication administration
A trained and competent Care Giver administers medication in line with the dispensing instructions and agreed care plan.
Prescription support
Ordering or collecting prescriptions when this responsibility has been clearly agreed and recorded.
Clear electronic records
Prompts, administration, refusals and relevant concerns are recorded clearly for continuity and accountability.
Supporting independence
Only the level of help that is genuinely needed
Good medication support begins with what the person can and wants to manage themselves. The aim is not to take over. It is to provide the agreed support clearly, respectfully and at the right time.
The care plan makes the difference between a reminder, practical assistance and medication administration clear to everyone involved.
- 01 A reminder at the agreed time
- 02 Practical assistance, such as opening packaging or helping the person read a label, where assessed and agreed
- 03 Support with an inhaler, cream, eye drops or another agreed medicine
- 04 Medication administration in line with the care plan
- 05 Support with a pharmacy-prepared medication system
- 06 Help ordering or collecting a prescription where agreed
How support is provided safely
A clear plan for every visit
Care Givers provide only the medication support agreed in the care plan. They follow the current dispensing instructions and agreed care plan, keep clear records and raise questions through the appropriate route.
Assessment and care planning
We establish what the person can manage, what help they want and who is responsible for each part of their medication routine.
Consent and choice
The person stays involved wherever possible. Their choices, consent, privacy and right to decline are respected, with relevant decisions and outcomes recorded appropriately.
Trained, competent Care Givers
Care Givers providing medication support receive appropriate training and are assessed as competent for the support they provide.
Clear recording and escalation
Support is recorded electronically, with missed doses, refusals and relevant concerns reported through the agreed process.
When something changes
Recorded clearly. Reported through the right route.
Prescriptions and circumstances can change. Care Givers record what has happened and follow Aurora’s agreed reporting and escalation procedures.
They do not independently alter a dose, replace missing instructions or provide clinical advice.
Talk to our local teamMedication alongside other care
One visit can support the wider routine
Medication support is often part of an ordinary care visit. Bringing related support together can make the routine feel simpler and more natural at home.
Personal care
Medication support can sit naturally within a morning or evening visit that also includes washing, dressing or getting ready for bed.
Learn moreMeal preparation
A visit can include breakfast, a drink or a meal where this helps the person follow their agreed routine.
Learn moreDementia care
Familiar Care Givers, patient communication and an established routine can make medication support feel more comfortable.
Learn moreOvernight care
Agreed medication support can form part of a sleeping night or waking night care plan when it is needed.
Learn moreLocal medication support
Across Worthing and nearby West Sussex communities
Our local team provides medication support at home across the Sussex coast. If your area is not shown, please call, as we may still be able to help.
Getting started
A careful plan starts with a conversation
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1
Tell us what is needed
Share the current routine, what the person manages and where help would be useful.
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2
We review the arrangements
We look at the dispensing information, existing support and who is responsible for each part of the process.
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3
We agree the care plan
The support, timing and reporting process are recorded before we introduce trained Care Givers.
Frequently asked questions
Medication support, explained clearly
Every situation is different. Our friendly local team will talk through what is possible without pressure.
Ask us a questionWhat is the difference between medication prompting and administration?
With prompting, a Care Giver reminds the person while they remain responsible for taking the medicine themselves. With administration, a trained and competent Care Giver administers the medicine in line with the dispensing instructions and agreed care plan.
Can a Care Giver administer medication?
Yes, where medication administration has been assessed, agreed and recorded in the care plan. The Care Giver must be trained and assessed as competent for the support they are providing.
Can Care Givers fill a dosette box?
Care Givers do not ordinarily fill weekly medication trays. Where a monitored dosage system has been assessed as appropriate and prepared by a pharmacy, a trained Care Giver can provide the support agreed in the care plan.
What happens if medication is refused?
The person’s right to decline is respected. The Care Giver records the refusal and follows the agreed reporting and escalation process, which may include contacting Aurora, a relative or an appropriate healthcare professional.
What happens if a dose is missed?
The Care Giver records what has happened and follows the instructions in the care plan and Aurora’s reporting process. They do not independently change the dose or give a double dose.
Can Aurora order or collect prescriptions?
Yes, this may be included where responsibility for ordering or collection has been discussed, agreed and clearly recorded in the care plan.
Can you support creams, inhalers or eye drops?
Potentially, yes. The exact support depends on the medicine, the person’s needs, clear instructions and an individual assessment. It must be agreed in the care plan and provided by a suitably trained and competent Care Giver.
Can relatives see medication records?
We agree how relevant information should be shared while respecting the person’s consent, privacy and any legal arrangements for someone to support or make decisions on their behalf. The available method will be explained when care is planned.
Can medication support be included in another care visit?
Yes. Medication support is often included in a visit that also covers personal care, a meal, hydration, dementia support or an evening routine, provided the timing and care plan are appropriate.
Do you provide medication-only visits?
Medication support is commonly included within a wider care visit. A medication-only visit may sometimes be possible depending on the person’s assessed needs, timing, location and the support required.
Where is medication support available?
Our local team supports people across Worthing, Goring-by-Sea, Shoreham-by-Sea, Lancing, Steyning, Littlehampton, Rustington and nearby West Sussex communities.
Clear support can start here
Let’s talk about the routine and what would help.
Arrange a free, no-obligation medication support consultation with Aurora Community Care.