Contact Us

Why Get in Touch With Us?

Reaching out for the first time can feel like a big step, but contacting Aurora Community Care doesn’t have to be daunting. Whether you’re exploring care for yourself, a family member, or simply want some advice, we’re here to listen and guide you without pressure. Many people contact us because they’re starting to notice small changes in daily life — perhaps cooking, shopping, or getting out and about has become harder. Others may need more regular personal care or support after leaving hospital. Whatever your situation, we’ll take the time to understand what matters most to you and explain the options clearly.

Of course, not every call is about arranging care. You might just have a general question about how home care works, what funding options are available, or whether we cover your particular area. Sometimes people just want a friendly conversation to see if now is the right time to explore support. Our team is always happy to provide honest, straightforward answers so you can make an informed choice. Even if you are not ready for care then please do give us a call. We will help where we can and signpost you to the right place. We work with lots of the local support network and can reach out on your behalf.

We also welcome enquiries from people who are interested in working with us. If you’ve seen one of our job adverts, or if you’re considering a career in care but aren’t sure where to start, contacting us is a great first step. We’ll explain the roles available, the training we provide, and what it’s really like to be part of the Aurora team. Many of our carers began by simply calling us to find out more, and went on to build rewarding, long-term careers.

Finally, some people contact us on behalf of community organisations, health professionals, or local services who want to collaborate or share information. We value these connections and believe working together makes care stronger for everyone in our community.

No matter the reason, you’ll always find a warm welcome when you reach out to Aurora Community Care. There’s no obligation and no hard sell — just real people ready to listen, answer your questions, and point you in the right direction. If you’d like to start the conversation today, call us on 01903 495456 or use our simple enquiry form. We’ll get back to you promptly and do our very best to help.